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The Fine Print
Effective Date: March 3, 2026
These Squarespace Payments Terms (these “Payments Terms”) are entered into by and between you and Squarespace Payments LLC, if you have your principal place of business in or, if you are a sole proprietor, are a resident in the United States of America including any of its territories or possessions (the “US”) or Squarespace Ireland Limited if you have your principal place of business in or, if you are a sole proprietor, are a resident anywhere outside the US, each a Squarespace group company. References in these Payments Terms to “Squarespace,” “us,” “we” and “our” mean Squarespace Payments LLC or Squarespace Ireland Limited, as appropriate. References in these Payments Terms to “you”, “your” and similar terms shall refer either to (a) you, or (b) to the organization on whose behalf you are acting. To the extent you are using these Payments Services (as defined below) for or on behalf of an organization or a third party, you represent and warrant that you have obtained all permissions, consents and approvals necessary: (i) for you to provide the information required, and (ii) to bind such organization or third party to the practices, obligations and rights set forth in these Payments Terms. If you don’t agree to all the terms in these Payments Terms, you may not use or access the Payments Services. If you have any comments or questions about these Payments Terms, feel free to contact us.
1. General Terms
1.1. Applicability Of These Payments Terms. These Payments Terms apply to your access to and use of the Payments Services.
1.2. Incorporation Of The Squarespace Terms Of Service. These Payments Terms hereby incorporate all of the terms and conditions of the Squarespace Terms of Service (including all policies and other legal terms referenced therein), without affecting the separate and distinct nature of the Squarespace Terms of Service and their applicability to you outside the scope of these Payments Terms. The Squarespace Terms of Service will apply in their entirety to these Payments Terms, as though restated herein, provided that for the purposes of these Payments Terms: (a) references to “this Agreement” in the Squarespace Terms of Service, shall be deemed to include these Payments Terms; (b) references to “Squarespace”, “us”, “we” and “our” in the Squarespace Terms of Service shall be deemed to be references to Squarespace Payments LLC or Squarespace Ireland Limited, as appropriate; and (c) references to “Services” in the Squarespace Terms of Service, shall be deemed to include these Payments Services. Any capitalized term (or lowercase term specifically defined in the Squarespace Terms of Service) not defined in these Payments Terms shall have the meaning set forth in the Squarespace Terms of Service.
1.3. Conflicts. Except as otherwise expressly set forth in these Payments Terms, in the event of a conflict or inconsistency between (a) these Payments Terms and the Squarespace Terms of Service, these Payments Terms shall prevail, (b) these Payments Terms and the Payment Processor Terms (as defined below), these Payments Terms shall prevail, except in the event of any conflict or inconsistency between these Payments Terms and the Payment Processor Terms that concerns the Processing Services or the Payment Processor Account (each defined below), in which case the Payment Processor Terms shall prevail, and (c) any provision of any part of these Payments Terms and the Payment Method Rules (as defined below), the Payment Method Rules shall prevail.
2. Payments Services, Payment Processor, Processing Services and Payment Processor Terms
2.1. Payments Services
2.1.1. As part of the Services provided by Squarespace, including without limitation during free trials, on the websites and associated domains of www.merlincinematic.com, www.acuityscheduling.com, www.unfold.com and www.bio.site, and on Squarespace web, mobile and other applications (the “Squarespace Platform”), we provide (a) payment account onboarding; (b) payment underwriting; and (c) payment data transmission services that help you integrate with a payment processor. Squarespace facilitates the integration of the Processing Services (as defined below) with your website and other related services on the Squarespace Platform so you can accept payments from your End Users. The Processing Services, together with the activities and services provided by Squarespace and set forth in these Payments Terms, constitute the “Payments Services.” You authorize Squarespace to enable the Processing Services, to submit Transactions (as defined below) on your behalf, to access and use the data relating to Transactions submitted on your behalf, to debit your Payment Processor Account, and to take such other actions in connection with the provision of the Payments Services. You further authorize Squarespace to disclose to, receive information from, and deliver instructions on your behalf to, the Payment Processor and our Payments Services vendors and business partners in accordance with our Privacy Policy and these Payments Terms.
2.1.2. In order to use the Payments Services, you must be located in a Permitted Jurisdiction (as defined below), be approved for a Payment Processor Account, have an Account with Squarespace and have agreed to the Squarespace Terms of Service. The Payments Services are only available to you if you are located in a jurisdiction approved by Squarespace as set out on this page (each, a “Permitted Jurisdiction”).
2.1.3. Squarespace hereby grants you a non-exclusive, non-transferable, non-sublicensable, limited, revocable right to use the Payments Services in accordance with these Payments Terms during the Term. Nothing in these Payments Terms shall grant any rights in the Payments Services or other intellectual property rights except as expressly set forth herein.
2.1.4. No Squarespace entity, including Squarespace, Inc., Squarespace Ireland Limited and Squarespace Payments LLC, is a money services business, money transmitter, payment processor, bank or financial institution or payment institution or performing services pursuant to these Payments Terms that only such an entity can perform.
2.2. Payment Processor And Processing Services. The payment processor for the Payments Services is Stripe, Inc. or its affiliates (the “Payment Processor”), and any third party or affiliate of the Payment Processor with which the Payment Processor interacts to provide the Processing Services, for example, the acquiring bank (the “Financial Partners”). The processing services, provided by the Payment Processor, include the acceptance, processing and settlement of Transactions (as defined below), and the settlement of funds and other related services, including all services related to the control of, and the physical transfer of, Transaction funds (the “Processing Services”).
2.3. Payment Processor Terms
2.3.1. The Processing Services are carried out by the Payment Processor under a separate Stripe Connected Account Agreement, including the Stripe Services Agreement and to the extent you use a payment method that is subject to additional terms, the Payment Method Terms (collectively, the “Payment Processor Terms”). In order to receive the Payments Services, you are required to have agreed to the Payment Processor Terms, and for such Payment Processor Terms to be in full force and effect. By accepting these Payments Terms, you are also accepting and agreeing to be bound by the Payment Processor Terms, which shall constitute a separate legal agreement between you and the Payment Processor. We reserve the right to change the Payment Processor from time to time, subject to the terms of our agreement with the Payment Processor and our modification of these Payments Terms in accordance with Section 15.
2.3.2. Squarespace is not a party to the Payment Processor Terms, has no responsibilities or obligations under the Payment Processor Terms, and is not liable to you in respect thereof. By accepting these Payments Terms and the Payment Processor Terms, you agree to the creation of one or more virtual accounts with the Payment Processor for Processing Services to be used to account for and settle amounts as part of your use of the Payments Services (the “Payment Processor Account”). Personal information you provide in connection with the Processing Services will be processed by the Payment Processor in accordance with the Stripe Privacy Policy. The Payment Processor may disclose to Squarespace any information the Payment Processor receives in connection with the Processing Services.
2.3.3. The Payment Processor’s role is to accept and process payments made by your End Users using various payment methods (the “Payment Methods”) with respect to sales of your products and/or services via Your Sites or otherwise via the Services (collectively, as “Transactions” and each, a “Transaction”).
2.4. Payment Methods. Payment Methods include credit and debit cards (“Cards”), Apple Pay, Google Pay and Klarna. By using a Payment Method, you agree to the Payment Method Terms referred to in the Payment Processor Terms as they may be amended from time to time, for example, Apple Pay Platform Web Merchant Terms and Conditions and Google Pay API Terms of Service. By using a Payment Method, you also agree to any publicly available guidelines, bylaws, rules and regulations a provider of a Payment Method (the “Payment Method Provider”) imposes that describe how a Payment Method may be accepted and used (the “Payment Method Rules”), as they may be amended from time to time. Squarespace or the Payment Processor may add or remove one or more types of Payment Methods, in their sole discretion, at any time, without prior notice to you. You agree not to use the Payments Services or the Processing Services in a manner that a Payment Method Provider reasonably believes is an abuse of their Payment Method or a violation of the applicable Payment Method Rules.
2.5. Card Networks. The Payments Services support most Cards issued by Visa, MasterCard, American Express or other applicable Card networks (collectively, the “Card Networks”). Card Networks establish Payment Method Rules governing their Cards, which are available online via their applicable websites. The Card Networks may amend their Payment Method Rules at any time and without notice to us or to you. The Payment Method Rules for Visa, MasterCard and American Express are available on the Internet at the following links: Visa, MasterCard and American Express.
2.6. POS Services. If you are eligible, the Payments Services may include your use of our POS Services. POS Services available as part of the Payments Services include Tap to Pay that may be enabled by you on devices via our Services. Your use of the POS Services is subject to, and you agree to comply with, the applicable sections of the Product Specific Terms and the Payment Processor Terms.
3. Your Responsibilities
3.1. Use Of The Payments Services. You assume sole and exclusive responsibility for the use of the Payments Services. You also assume sole and exclusive responsibility for each Transaction. Without limiting the generality of the foregoing, you are solely and exclusively responsible for (a) verifying the identity of your End Users and of the eligibility of a presented Payment Method used for a Transaction, and Squarespace does not guarantee or assume any liability for Transactions authorized and completed that may later be reversed or charged back and (b) all reversed or charged back Transactions regardless of the reason for, or timing of, the reversal or chargeback.
3.2. Commercial Use Only. The Payments Services may only be used for commercial purposes. You may not use the Payments Services for non-commercial, personal, family or household purposes.
3.3. Transaction Consent. You have the sole and exclusive responsibility to obtain your End Users’ consent for each Transaction or, as the case may be, on a recurring basis, in compliance with (a) all applicable federal, state, and local, laws, regulations, and other legal requirements (collectively, “Applicable Law”), and (b) the Payment Method Rules, including providing any necessary disclosures and obtaining End User consents prior to the commencement of any recurring transaction, as well as the disclosure and method for canceling the recurring transactions.
3.4. Your Product And Service Disclosures. You have the sole and exclusive responsibility for proper and accurate disclosure and description of your products and services, Transactions, prices, amounts charged and currencies. You shall not engage in unfair, deceptive or abusive acts or practices. By using the Payments Services, you grant Squarespace and our Payments Services vendors and business partners (including without limitation Stripe, Sift and Plaid) the authority to act on your behalf to access, store, process and transmit Transactions, payment and personal information in accordance with our and their respective privacy policies. You should read such vendors and business partners’ privacy policies to understand how they use such information.
3.5. End User Support. You’re solely and exclusively responsible for handling any comments, complaints or any support issues related to your use of the Payments Services, including without limitation any issues related to payments, blocked Transactions, refunds or chargebacks. You shall have the sole and exclusive responsibility in regard to your relationship with your End Users.
3.6. Card Surcharges or Fees. If prohibited by Applicable Law or Payment Method Rules, you will not impose any fee or surcharge on an End User that seeks to use an eligible Card. You will provide a proper and accurate receipt to your End Users at the conclusion of a Transaction that includes all information required under Payment Method Rules and Applicable Law.
3.7. Restricted Use. You shall not, and shall not permit any other person or entity to: (a) access the Payments Services, to carry out Transactions or to benefit from the Payments Services, in each case, except as expressly permitted herein; (b) create derivative works based on the Payments Services or access the Payments Services in order to build a competitive product or service; (c) copy, frame, mirror, republish, post, reproduce, upload, resell or distribute any part of the content of the Payments Services or any other material from us; (d) reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code or trade secrets for any of the Payments Services; (e) work around any of the technical limitations of the Payments Services or Squarespace’s checkout, or use any tool to enable features or functionalities that are otherwise disabled in the Payments Services; (f) perform any actions that would interfere with the proper working, or present a risk to the security, of the Payments Services, the Squarespace Platform or would otherwise violate the Payment Method Rules; or (g) attempt to do any of the foregoing.
3.8. Restricted Businesses. You may not use the Payments Services to offer or sell any products or services, conduct a business, engage or attempt to engage in any Transactions, or provide any information or content, in each case which are prohibited by law, included in the Payment Processor’s Prohibited and Restricted Businesses List or any such equivalent list applicable to your use of an individual Payment Method as set out in the Payment Method Terms (as such lists may be updated from time to time), seen as high risk by Squarespace, the Payment Processor or any of the Payment Method Providers and the Financial Partners, or otherwise prohibited under these Payments Terms and/or the Payment Processor Terms. If you are uncertain as to whether your business is eligible to use the Payments Services, or you have questions about how these requirements apply to you, please contact us.
3.9. Suspicion of Unauthorized Or Illegal Use. Squarespace reserves the right to withhold Payments Services in respect of any Transaction you submit that we believe, in our sole discretion, is in violation of these Payments Terms or any other Squarespace or Payment Processor agreement, is high risk or fraudulent or exposes you, Squarespace, the Payment Processor, or any other third party to actual or potential risk or harm, including, but not limited to, fraud and other criminal acts.
3.10. Compliance With Laws, Regulations And Payment Method Rules. You represent and warrant that you are solely and exclusively responsible for compliance with Applicable Law and Payment Method Rules related to your use of the Payments Services, and covenant to comply with such Applicable Law and Payment Method Rules, including without limitation you will not use or assist others to use the Payments Services to send or receive funds: (a) into any United States embargoed countries; or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals, the U.S. Department of Commerce’s Denied Persons List or Entity List, UK Sanctions List and HM Treasury Department Consolidated List, United Nations Consolidated List or European Union Consolidated List, Australian Consolidated List, the Consolidated Canadian Autonomous Sanctions List or other applicable export or import controls and regulations and sanctions.
4. Data Privacy And Data Security
4.1. Applicable Policies And Data Processing Provisions. Use of the Payments Services is subject to, and you confirm that you have read and understand, our Privacy Policy and the Payment Processor’s Privacy Policy. You also agree to: (a) our Data Processing Addendum which explains how we (or our affiliates) process personal information on your behalf; and (b) the Payment Processor Terms including the Stripe Data Processing Agreement, which explains how the Payment Processor processes personal information on your behalf.
4.2. Data Protection, Security And Privacy Laws. You represent, warrant, and covenant that you are solely and exclusively responsible when using the Payments Services for complying with Applicable Law regarding data protection, security and privacy, including any notice and consent requirements. If Applicable Law requires, you must provide and make available to your End Users a legally compliant privacy policy, and such privacy policy shall be consistent with your obligations under these Payments Terms. You represent and warrant that you have obtained all necessary rights and consents under Applicable Law to allow Squarespace, the Payment Processor and our Payments Services vendors and business partners (including Sift) to collect, use, retain and disclose any End User information that you provide to, or authorize us to collect, or which we otherwise receive, including directly from your End Users, in connection with the Payments Services or Processing Services.
4.3. Data Security. You assume sole and exclusive responsibility for the security of data on Your Site or other online presence hosted on the Services or which is otherwise in your possession or control. You agree to comply with all Applicable Law and rules in connection with your collection, security, and dissemination of any personal, financial, Card, or Transaction information. You agree that Applicable Law includes, and you shall comply at all times with, applicable Payment Card Industry Data Security Standards (“PCI-DSS”) and, as applicable, the Payment Application Data Security Standards (“PA-DSS”). You agree to promptly provide Squarespace, upon request, with documentation evidencing your compliance with PCI-DSS and/or PA-DSS. You also agree that you will use only PCI-DSS and PA-DSS compliant service providers in connection with the storage or transmission of payment card information, including a cardholder’s account number, expiration date and CVV2. Information on PCI-DSS can be found on the PCI Council’s website. It is your responsibility to comply with these standards and all Payment Method Rules.
4.4. Collection And Disclosure Of Information. The collection, use, storage and disclosure of your information, including Registration Information (as defined below), is subject to our Privacy Policy. You expressly acknowledge and agree that, in connection with the operation or management of the Payments Services, Squarespace may disclose, and may provide instructions on your behalf, as may be received from you from time to time or as otherwise described herein, to disclose, to third parties (such as the Payment Processor and/or its affiliates, any replacement or additional Payment Processor, applicable acquiring and issuing banks or institutions), Payment Method Providers (such as ACH, Apple Pay, Google Pay) from which you wish to accept payments, the Card Networks (as defined below) and competent authorities, the following information: (a) information related to Transactions conducted through your use of the Payments Services; (b) information regarding your Account and/or your Payment Processor Account; the Registration Information or any other information and documentation you provide during your Registration or otherwise in connection with the Payments Services; and (d) any other information held by Squarespace and/or the Payment Processor. You further authorize Squarespace to review any information related to your Transactions made through the Services with any other payment provider.
5. Registration, Registration Information And Verification
5.1. Registration. In order to use the Payments Services, you are required to register and provide certain information to Squarespace and/or the Payment Processor (“Registration”). Such information may include the personal information described in our Privacy Policy as Payments Services Account Information and/or Payments Services Identify Verification Information, together with additional information such as tax identification details, company registration or business number, business or trade name, a full description of the products sold and/or services you provide, billing descriptor and other information as requested by Squarespace (collectively, “Registration Information”). Squarespace may further require you to provide documentation supporting your Registration Information and/or documentation regarding your business activities and business risk, such as financial statements, invoices, licenses and/or government-issued identification documents.
You understand and agree that by registering for the Payments Services and accepting these Payments Terms, you are also authorizing Squarespace at Registration and/or from time to time throughout your use of the Payments Services, to: (a) instruct the Payment Processor to establish a Payment Processor Account for you; (b) provide the Payment Processor with any and all information collected by or on behalf of Squarespace in connection with Registration in order for the Payment Processor to establish your Payment Processor Account and to provide the Processing Services; (c) take any action together with the Payment Processor in order for you to use the Processing Services, all in accordance with and subject to these Payments Terms and the Payment Processor Terms; and (d) contact you and disclose information about you and your application (including whether you are approved or declined), your Account, and/or your Payment Processor Account to our affiliates, our Payments Services vendors and business partners, the Payment Processor and other third parties in order to provide the Payments Services, including information: (i) about Transactions for regulatory or compliance purposes; (ii) for use in connection with the management and maintenance of the Payments Services; (iii) to create and update our or their records about you; (iv) to assist us or them in better serving you; and (v) to conduct our or their risk management , identity verification or fraud processes and/or analysis.
All Registration Information and documentation you provide in connection with the Payments Services as part of the Registration process or otherwise, must be complete, up-to-date and accurate in all respects. You are solely and exclusively liable for the accuracy, consistency and completeness of such information and documentation. You are further responsible to ensure that such information and documentation remains true, complete, accurate and valid at all times. You shall be held responsible for any and all losses and/or damages directly or indirectly caused by your failure to comply with the foregoing, including your provision of incorrect, out-of-date, inaccurate or partial information. Squarespace may request, at any time, in our sole and exclusive discretion, and you will be obligated to promptly provide, additional information and/or documentation as Squarespace or the Payment Processor may deem necessary in order to allow you to use and access Payments Services and to ensure your compliance with these Payments Terms, the Payment Processor Terms, Payment Method Rules, Applicable Law and any terms applicable to the Payment Processor Account.
5.2. Verification And Underwriting. Your Registration Information and documentation (as required), together with other information about you, will be used to verify and assess your eligibility to use the Payments Services. After we’ve collected and verified all of your information, Squarespace (and our Payments Services vendors and business partners) will review your Account and determine if you are eligible to use the Payments Services. We will notify you of your status and if approved, will, on your behalf, instruct the Payment Processor to establish a Payment Processor Account. Notwithstanding the above, Squarespace and/or the Payment Processor, at any time and in our and their sole discretion, reserve the right to terminate, suspend, or limit access to the Payments Services. Squarespace may further limit your use of the Payments Services (including based on the amounts you processed) and the Payment Processor Account, and require further information and documentation in order to allow the use, or continued use, of the Payments Services or the payout of any Settlement Amounts (as defined below).
If your Registration process is not completed within the period of time defined by Squarespace, if you do not provide Squarespace with all of the requested information or documentation, or Squarespace or the Payment Processor are not able to verify your information or documentation, Squarespace or the Payment Processor may suspend and/or block your ability to accept payments from End Users, and further terminate these Payments Terms and/or return all Transaction amounts made prior to such time to your End Users. Squarespace may send you a notice prior to such actions. However, whether notice is provided or not, this does not derogate in any way from your responsibility to ensure your compliance with these requirements.
You hereby acknowledge and agree that in the event your Registration is rejected, or your use of the Payments Services is discontinued, the funds already allocated or deposited to your Payment Processor Account may not be paid to you, and such funds may be held by the Payment Processor (and treated according to its procedures) and/or refunded to the relevant End Users. You hereby assume all liability for any loss, cost or damage you may incur due to the rejection of your Registration, and release Squarespace and its affiliates and its and their vendors and partners from any such liability.
5.3. Payout Account. In order to receive payouts, you must provide details of an active bank account under your control and ownership and established under your business name. This bank account, or other financial accounts associated with your Payment Processing Account, shall be designated as the accounts to which all Transaction amounts shall be settled (“Payout Account”). The Payout Account shall be subject to our and the Payment Processor’s verification and approval. You hereby represent and warrant that the Payout Account is registered under your name (or in the event of a legal entity, under the name of the legal entity). You are solely responsible for the accuracy of Payout Account details you provide to Squarespace and/or the Payment Processor. You must ensure that your Payout Account remains active, in good standing and fully capable of being used in connection with the Payments Services, for as long as the Transactions conducted by you are subject to Transaction Cancellation (as defined below) (and as otherwise specified or required by the Payment Method Provider(s) and/or the Payment Processor), and you shall be solely responsible for all loss or liability that is caused by the failure, or delay, of the settlement of any Transaction amounts to your Payout Account.
6. Your Representations, Warranties And Covenants
6.1. Your Representations And Warranties. You hereby represent and warrant that: (a) you are of legal age of the majority in your jurisdiction, and in any event you are at least 18, and are authorized to enter into these Payments Terms; (b) you have the right, power and ability to enter into and perform under these Payments Terms and are authorized to conduct business in the jurisdictions in which you operate; (c) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; (d) you are not listed on any Permitted Jurisdiction’s or other similar jurisdiction’s list of prohibited or restricted parties; (e) your business is located and you are conducting your business solely from one or more of the Permitted Jurisdictions; (f) you will use the Payments Services only for your business activities and not for the benefit of any third party; (g) all the Registration Information you provide is complete and accurate and that you will notify Squarespace if Registration Information changes; and (h) you have not had services previously provided to you that have been terminated by Squarespace or the Payment Processor. These representations and warranties shall remain true, valid and effective throughout your use of the Payments Services.
6.2. Your Covenants. You hereby covenant to us that: (a) any Transactions submitted by you will be in connection with a bona fide sale of products and/or services; (b) any Transaction submitted will accurately describe the products and/or services sold and delivered to your End User; (c) you will fulfill all of your obligations to each End User for which you submit a Transaction and will resolve any End User disputes or complaints directly with your End User; (d) your use of the Payments Services and all Transactions initiated by you will comply (i) with all Applicable Law, including, without limitation, applicable export or import controls and regulations and sanctions as set forth above in Sections 3.10 and 6.1, (ii) with all Payment Method Rules, and (iii) with all of your contractual requirements under these Payments Terms, the Payment Processor Terms, and any other contractual arrangements with Squarespace or the Payment Processor; (e) you will not use the Payments Services, directly or indirectly, for any fraudulent or potentially fraudulent undertaking or in any manner so as to interfere with the use of the Payments Services; (f) you will not act as a payment intermediary or aggregator or otherwise resell the Payments Services on behalf of any third party; and (g) promptly, and in any event within no later than seven (7) days following any request, provide Squarespace with any information and documents in relation to the full performance of the obligations under these Payments Terms and the Payment Processor Terms, to enable the verification of your compliance.
7. Merchant Of Record, Chargebacks, Refunds And Taxes
7.1. Merchant Of Record. You agree that you are the merchant of record and assume all merchant responsibilities, including those under the Payment Method Rules, with respect to each Transaction. You shall be solely responsible and liable for any and all Transactions between you and your End Users, and for all liabilities arising from the offering of your products and services, including, but not limited to, compliance with Applicable Law and your legal obligations. It is your responsibility to ensure the accuracy and legitimacy of your Transactions, and to verify with your End Users prior to completing any suspicious Transactions.
7.2. Chargebacks And Refunds. As between you and Squarespace, you are responsible and liable for all charges, including fees, chargebacks, refunds, fines or penalties arising in connection with your use of the Payments Services, including any negative balance in the Payment Processor Account that occurs during or after the Term. Squarespace may instruct the Payment Processor to deduct or set off such funds from your Payment Processor Account. You further agree that (a) you will be solely liable for any losses incurred by Squarespace or the Payment Processor as a result of any unauthorized, fraudulent, illegal, improper or erroneous use of the Payments Services, including any use made in breach of these Payments Terms by any of you, your End Users, or any of your employees, agents, representatives or contractors, and (b) Squarespace shall have no liability or obligation whatsoever in connection with any act or omission of the Payment Processor, the Financial Partners or the Payment Method Providers. Without derogating from any other right, Squarespace may collect such losses described herein, amounts owed to it, or restore any negative balance, by taking any of the actions set forth in Section 10.2.
7.3. Taxes. You have sole and exclusive responsibility to determine what, if any, taxes apply to the sale of your products and services and/or the payments you receive in connection with your use of the Payments Services (“Taxes”). It is solely your responsibility to assess, collect, report, and remit the correct Taxes to the proper tax authority, whether in End Users’ jurisdictions, your jurisdiction or elsewhere. We are not obligated to, nor will we, determine whether Taxes apply, or calculate, collect, report, or remit any Taxes to any tax authority, arising from any Transaction. Squarespace retains the right, but not the obligation, at its sole discretion, to complete and file tax or related reports with tax authorities regarding Transactions in those jurisdictions where Squarespace deems such reporting necessary. You agree to receive all federal, state or other tax statements or forms in an electronic format and acknowledge that paper tax statements will not be provided. We will notify you when an electronic statement or forms are available by posting a notice in your Squarespace Payments Dashboard or by emailing it to the email address listed in your Account, with instructions on how to access and download. You may withdraw consent to receive such statements or forms via electronic format at any time prior to the receipt of the electronic version by sending an email to contact us. Squarespace may, if we notify you by email in advance, send any tax statements or forms in a paper format by ordinary postal service. You hereby indemnify and hold Squarespace harmless from and against any and all claims or liability related to Taxes and filings made by Squarespace in respect thereof.
8. Fees and Settlement
8.1. Payment Processing. To enable the Payments Services to process Transactions for you, you hereby authorize and direct the Payment Processor, the Financial Partners and other service providers in connection with the Payments Services to receive and settle any payment Transaction amounts owed to you through the Payments Services. You may not grant or assign any interest in payment processing proceeds to any third party until such time as the payment processing proceeds are deposited into your Payout Account.
8.2. Payment Service Fees. Your use of the Payments Services is subject to your payment of the fees and charges as set forth on this page and/or your Squarespace Payments Dashboard (“Payment Service Fees”), which is hereby incorporated by reference, as may be amended or otherwise modified from time to time as set forth in Section 15 below. No revisions to the Payment Service Fees will apply retroactively. All Payment Service Fees are non-refundable. If you don't agree to any changes to the Payment Service Fees, you have the right to reject the change by terminating the Payments Services.
8.3. Payment Of The Payment Service Fees. You hereby authorize Squarespace to instruct the Payment Processor to deduct the Payment Service Fees (including any applicable Taxes) from your Payment Processor Account balance or as set forth in Section 10.2.
8.4. Settlement. All Transaction amounts shall be allocated to your Payment Processor Account and held by the Payment Processor and its banking partners in pooled accounts. You shall not be entitled to any interest in such amounts or to any right of withdrawal. Subject to the other provisions herein, the positive balance in your Payment Processor Account, as reduced by all Payment Service Fees, Transaction Cancellation costs and any other amount owed by you to Squarespace or the Payment Processor, or otherwise deducted pursuant to these Payments Terms (such net amount, the “Settlement Amount”) shall be transferred to your Payout Account by the Payment Processor upon such amounts becoming available for settlement, and in accordance with the Settlement Schedule. “Settlement Schedule” means the schedule available in the Squarespace Payments Dashboard that shows the number of business days that it takes for the Payment Processor to initiate transfer of the Settlement Amount to a Payout Account. If the settlement date is a holiday or a day on which the relevant banks are not operating, the settlement shall be made on the first subsequent business day on which they are open for business. The Settlement Amount will be paid to you only if your Payout Account is active and in full compliance with these Payments Terms and the Payment Processor Terms. If you leave any funds dormant in your Payment Processor Account and you do not give us instructions where to send them, we will act according to the instruction of the Payment Processor and Applicable Law. You must file all disputes regarding the Settlement Amount with Squarespace in writing, within 60 days following the date of settlement. No disputes or complaints by you shall be accepted after 60 days, and following such period, the settlement of the relevant Transaction shall become irrevocable, irreversible and final. Squarespace is not responsible for any Payout Delay (as defined below) of your Settlement Amount in accordance with these Payments Terms or ordered by any third party. “Payout Delay” means a delay to the Settlement Schedule caused by: (a) the unavailability of Financial Partners, governmental body, telecommunications provider or internet service provider; (b) incorrect information, such as a bank account number, provided to Squarespace; (c) your equipment, software or other technology; (d) a delay or failure of Financial Partners to settle a Transaction to the Payment Processor, including as a result of a Financial Partner’s default, insolvency or bankruptcy; or (e) events beyond our control.
8.5. Holding Period. Squarespace reserves the right to instruct the Payment Processor to enforce a holding period prior to the settlement of the Settlement Amount or change the Settlement Schedule at any time, including without limitation for the following reasons: (a) the length of time you have used the Payments Services (b) actual or expected excessive Transaction Cancellations (as defined below) of any kind as determined by Squarespace in its sole discretion; (c) in the event that we suspect or become aware of high risk, suspicious or fraudulent activity; or (d) where we are required by law or court order. Squarespace will notify you if the Settlement Amount has been withheld. The Payment Processor and its Financial Partners or other financial institutions holding your Payout Account may also require a holding period before the settlement of the Settlement Amount to the Payout Account.
8.6. Squarespace Payments Dashboard. You can verify your balances and Settlement Amounts payable through the Squarespace Payments Dashboard. Squarespace disclaims all liability and responsibility for the accuracy and/or availability of such information. In the event of any discrepancy between the Squarespace Payments Dashboard and the Transactions, you shall immediately notify Squarespace, which shall then work together with the Payment Processor to investigate the matter and exercise commercially reasonable efforts to resolve any discrepancy. You will promptly provide such information and assistance to Squarespace as we may request in connection with any such investigation. Squarespace shall not be responsible for any act or omission of the Payment Processor, any of its service providers or partners, or any financial institution, with respect to the settlement.
8.7. Record Keeping. Except as otherwise required by Applicable Law, you are solely responsible for maintaining Transaction records and other data associated with your Account in accordance with Applicable Law.
9. Transaction Cancellation
9.1. Transaction Cancellation And Cancellation Costs. You shall be solely and exclusively responsible for the Transactions, any cancellation or cancellation request of a Transaction, including due to a Dispute (as defined below), Refund (as defined below) of a Transaction or the reversal or return of a Transaction conducted, facilitated or initiated by Squarespace, Card Networks, other Payment Method Providers, the Payment Processor or its Financial Partners (a “Transaction Cancellation”). Squarespace is not responsible or liable to you for any Transaction Cancellation, and you shall be liable to Squarespace for the Transaction Cancellation amount and all related costs, fines, Payment Service Fees, penalties and expenses (“Cancellation Costs”) associated with a Transaction Cancellation. Squarespace may instruct the Payment Processor to deduct Transaction Cancellation amounts and Cancellation Costs from any Settlement Amount payable to you and as set forth in Section 10.2. If Squarespace is not able to deduct the amounts or otherwise collect such amounts as set forth in Section 10.2, you shall pay the Transaction Cancellation amount and Cancellation Costs immediately upon Squarespace’s first notice. All Transaction Cancellations must be done through the Payments Services and may require the payment of certain Payment Service Fees.
9.2. Disputing Transaction Cancellation. In accordance with the Payment Method Rules, you may challenge Transaction Cancellation orders initiated by your End User (including chargebacks) (each, a “Dispute”) through the Payments Services by providing relevant information and documentation. Squarespace may provide you with assistance in connection with a Dispute, but you acknowledge and agree that Squarespace will not have any liability with respect to the provision of such services. You further agree that the information and documentation you provide will be disclosed with your End User, its payment providers and other relevant financial institutions. Failure to provide Squarespace with complete and accurate information and documentation in a timely manner may prevent you from challenging a Transaction Cancellation. Card Networks or other Payment Method Providers may either accept or deny your challenge. Squarespace may instruct the Payment Processor to deduct the Dispute amount from your Payment Processor Account upon a Dispute, including in accordance with its rights as set forth in Section 10.2, and will credit your Payment Processor Account if your challenge is accepted by applicable Financial Partners, for example, the relevant issuing and acquiring banks or institutions. You acknowledge and agree that Squarespace is not a party to the Dispute challenging process and does not assume any liability for our role or any assistance we provide in any Dispute. If your End User’s issuing bank or the Payment Method Providers do not resolve a Dispute in your favor, we may recover the chargeback amount and any associated fees from you as described in these Payments Terms. We reserve the right, upon notice to you, to charge a fee for mediating or investigating any Disputes.
9.3. Refunds. You shall bear all costs and expenses associated with or resulting from any Refund (including any Payment Service Fees incurred due to the original Transaction, which shall not be refunded). For the purpose hereof, “Refund” means a Transaction Cancellation, which is initiated by you and results in the reimbursement to the End User for all or some of the amounts paid in such Transaction. A Refund of a Transaction shall be subject to the existence of sufficient balance in the Payment Processor Account, such that it is possible to offset the refunded amount from the Settlement Amount. Squarespace may instruct the Payment Processor to withhold funds in the Payment Processor Account and/or deduct the associated Refund amount from the Settlement Amount, as required to process and pay Refunds. Squarespace may further decline any Refund when Squarespace believes that such an order increases the risk of a negative balance in the Payment Processor Account, or will otherwise risk your ability to meet your liabilities under these Payments Terms.
10. Reserve Account And Rights To Payment
10.1. Reserve Account. You authorize Squarespace to instruct the Payment Processor to establish and maintain (by itself or by financial institution partner(s)) a reserve amount to be determined by Squarespace from time to time, to cover any amounts that may become due from you to Squarespace or the Payment Processor, including any expenses or losses, which may result from existing or expected Transaction Cancellations or a negative balance (whether incurred during or after the Term), customer complaints, the nature of your business, and your activity through the Payments Services (“Reserve Account”). The Reserve Account shall be funded by debiting your Payout Account or any bank or financial account associated with your Account, by using funds in your Payment Processor Account, or by requesting that you deposit or transfer certain funds in other accounts, and in such event you shall immediately provide such funds upon Squarespace’s request. You agree that: (a) you are not entitled to any interest or other compensation associated with the funds held in the Reserve Account; (b) you have no right to direct that account; (c) you have no legal interest in those funds or that account; and (d) you may not assign any interest in those funds or that account.
10.2. Payment Rights. You agree to pay all amounts due or owed to Squarespace pursuant to these Payments Terms on demand. Your failure to pay amounts owed to Squarespace under these Payments Terms, the Payment Processor Terms, the Payment Method Rules and/or any Applicable Law, is a breach, and you will be liable for any costs we incur during collection in addition to the amount you owe. Squarespace (by itself or by instructing the Payment Processor) may collect and/or set-off any amount due to Squarespace from you, including any cost, expense or fee (including attorney and collection agency fees) associated with such collection, by taking one or more of the following actions: (a) instructing the Payment Processor to deduct such amounts from your Payment Processor Account balance or from the Reserve Account, and remit such deducted amounts to Squarespace; (b) withdrawing funds from any other Squarespace account held for you; or (c) debiting the bank or financial account or any other payment method on file with Squarespace, whether provided for registering to the Payments Services or otherwise (including any such payment methods associated with any other Squarespace account held under your name).
11. Warranty Disclaimers
11.1. Disclaimers. To the fullest extent permitted by Applicable Law, Squarespace makes no warranties, either express or implied, about the Payments Services. The Payments Services are provided “as is” and “as available”. Squarespace and its agents, affiliates and service providers disclaim any and all warranties of any kind, either express, implied or statutory, including without limitation, warranties of merchantability, fitness for a particular purpose, title and non-infringement. No advice or information, whether oral or written, obtained by you through the Payments Services or from Squarespace, the Payment Processor or any other party providing any portion of the Payments Services shall, in each case, create any warranty. You specifically acknowledge that we do not have any control over the products or services that are paid for with the Payments Services and we cannot ensure that your End Users will complete a Transaction or are authorized to do so. Furthermore, none of Squarespace, the Payment Processor and any other party providing any portion of the Payments Services makes any warranty or representation that the Payments Services will: (a) be timely, uninterrupted or error-free; (b) meet your requirements or expectations; (c) be available at any particular time or location or (d) be free from viruses or other harmful components.
11.2. Exceptions. Under certain circumstances, some jurisdictions don't permit the disclaimers set forth in Section 11.1, so they may not apply to you. However, the disclaimers apply to the maximum extent permitted by Applicable Law. You may have other statutory rights and nothing in these Payments Terms affects your statutory rights or rights under mandatory laws. The duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by Applicable Law.
12. Limitation of Liability
You acknowledge and agree that to the fullest extent permitted by Applicable Law, in no event will Squarespace and the Payment Processor, their affiliates and their directors, officers, employees and agents be liable with respect to any claims arising out of or related to the Payments Services or these Payments Terms for: (a) any indirect, special, incidental, exemplary, punitive or consequential damages; (b) any loss of profits, revenue, data, goodwill or other intangible losses; (c) any Losses (as defined below) related to your access to, use of or inability to access or use parts, some or all of your Account, Payment Processor Account or parts or all of the Payments Services, including without limitation interruption of use or cessation or modification of any aspect of the Payments Services; or (d) any Losses related to unavailability, degradation, loss, corruption, theft, hacking, tampering, unauthorized access or use of or, unauthorized alteration of, the Payments Services, your Account, your Payment Processor Account or the information contained in any of the foregoing. These limitations apply to any theory of liability, whether based on warranty, contract, tort, negligence, strict liability or any other legal theory, whether or not Squarespace has been informed of the possibility of such damage, and even if a remedy set forth in these Payments Terms is found to have failed its essential purpose. To the fullest extent permitted by Applicable Law, in no event shall the aggregate liability of Squarespace for all claims arising out of or related to the Payments Services and these Payments Terms exceed the greater of one hundred dollars ($100) or the amounts paid by you to Squarespace in the twelve (12) months immediately preceding the event that gave rise to such claim.
13. Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold harmless Squarespace and its affiliates and each of their respective directors, officers, employees and agents (“Squarespace Indemnified Parties”) from and against all damages, losses, liabilities, costs, claims, demands, fines, awards and expenses of any kind (including without limitation reasonable attorneys' fees and costs) (collectively, “Losses”) arising out of or related to: (a) your breach of these Payments Terms, the Payment Processor Terms or the Payment Method Rules; (b) any fees, fines, penalties, disputes, reversals, returns, chargebacks or any other liability any Squarespace Indemnified Party incurs that results from your use or access to the Payments Services; (c) any claims by, on behalf of or against your End Users; (d) your violation of any law, regulation, or the rights or good name of any third party; (e) any claims from tax authorities in any country in relation to Your eCommerce operations, including without limitation your sales to individual consumers (including distance sales) and other operations for which Squarespace may be held jointly and severally liable; (f) your negligence, fraud or willful misconduct; (g) any actions taken by Squarespace, the Payment Processor or our service providers in accordance with or in good faith reliance upon information (including Registration Information) or instructions provided by you or any of your agents or representatives; (h) any claim by your End User, or any obligation owed to any End User or other third party by you, or any third party you retained; (i) any actual or alleged infringement or misappropriation of any intellectual property rights of any third party; and (j) third party indemnity obligations Squarespace incurs as a direct or indirect result of your acts or omissions, including, but not limited to, indemnification of the Payment Processor or any Payment Method Providers. Your indemnification obligations under this Section 13 shall not apply to the extent directly caused by Squarespace’s breach of these Payments Terms. You shall not compromise or settle a claim against any Squarespace Indemnified Party without such Squarespace Indemnified Party’s prior written consent.
Squarespace will have the final decision-making authority with respect to Losses, including, without limitation, Losses from claims for Transaction Cancellations or Refunds for purchased items that are filed with us by you or your End Users. You will be required to reimburse us for your liability. Your liability will include the full purchase price of the item plus the original shipping cost (and in some cases, you may not receive the item back). You will not receive a refund of any Payments Service Fees or other fees paid to us. If you are liable for any amounts owed to us, we may immediately instruct the Payment Processor to remove such amounts from your Reserve Account and deduct the amounts owed to us from such Reserve Account funds. If you do not have sufficient funds in the Reserve Account to cover your liability, you will be required to immediately add additional funds to your Reserve Account to cover funds owed to us. If you do not do so, we may engage in collections efforts to recover such amounts from you at your cost and expense.
14. Term and Termination
14.1. Term. These Payments Terms will remain in effect until terminated by either you or us pursuant to the terms of these Payments Terms or the Squarespace Terms of Service (the “Term”).
14.2. Termination, Suspension Or Other Measures. We reserve the right to change, suspend or discontinue, or terminate, restrict or disable your use of or access to parts or all of the Payments Services or its functionality at any time at our sole discretion and without notice. For example, we may suspend or terminate your use of part or all of the Payments Services (a) to comply with Applicable Law, or the order or request of a court, law enforcement, or other administrative agency or governmental body; (b) if you violate these Payments Terms, the Squarespace Terms of Service, the Payment Method Rules, the Payment Processor Terms (including the Prohibited and Restricted Businesses List), Applicable Law, or third party rights; (c) if your Payment Processor Account is terminated; (d) if you have provided inaccurate, fraudulent, outdated, or incomplete information regarding a Payment Method, Registration Information or Payout Account, (e) if any amounts you owe under these Payments Terms are past due or in default; (f) if Squarespace believes that such action is reasonably necessary to protect the personal safety or property of Squarespace, its users, the Payment Processor, the Financial Partners or third parties, or to prevent fraud or other illegal activity; or (g) if Squarespace believes that your business, trading practice or other activity or your use of the Payments Services presents an unacceptable level of risk, including credit risk. We will endeavor to provide you reasonable notice upon suspending or terminating part or all of the Payments Services. You may terminate these Payments Terms at any time by ceasing your use of the Payments Services, closing your Account or Payment Processor Account.
14.3. Effects Of Termination. Upon termination: (a) we will immediately terminate your access to and you shall immediately cease your use of, the Payments Services including the Payment Processor Account; (b) the right to use the Payments Services granted under these Payments Terms shall be terminated immediately; (c) Squarespace reserves the right to withhold any amount payable to you until it believes that the risk of disputes or other risks with respect to your account are removed including implementation of a reserve in accordance with these Payments Terms; (d) you shall complete all pending Transactions and stop accepting new Transactions through the Payments Services; (e) Squarespace will not be liable to you for compensation, reimbursement or damages in connection with your use of the Payments Services, or any termination or suspension of such use, or deletion of your information; and (f) you will continue to be liable to Squarespace for any fees or fines, or other financial obligation incurred by you or through your use of the Payments Services prior to the termination. The termination of these Payments Terms, for any reason, shall not release you from any other obligations to Squarespace under these Payments Terms, and Squarespace (or the Payment Processor) may withhold amounts in your account, as may be required to enforce such obligations.
14.4. Survival. All sections of these Payments Terms that by their nature should survive termination shall survive termination.
15. Modifications
We may modify these Payments Terms (or any portion thereof) from time to time with or without notice and will post the most current version on our site and/or in the Squarespace Payments Dashboard. For any changes to the Payment Service Fees, or if a modification meaningfully reduces your rights, we’ll notify you in accordance with the procedures set forth in the Squarespace Terms of Service. By continuing to use or access the Payments Services after any modifications come into effect, you agree to be bound by the modified Payments Terms and any applicable price changes. If you disagree with our changes, then you must stop using the Payments Services.
16. Entire Agreement, Waiver, Severability And Assignment
These Payments Terms, together with the Squarespace Terms of Service (and the policies and terms referred to therein), constitute the entire agreement between you and us with respect to the Payments Services. Our failure or delay to enforce any provision of these Payments Terms is not a waiver of our right to do so later. If any provision of these Payments Terms is found unenforceable, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not delegate, transfer or assign these Payments Terms or any of your rights or obligations hereunder without our prior written consent, and any such attempt will be of no effect. Subject to compliance with all applicable Payment Method Rules, we may delegate, transfer or assign these Payments Terms or some or all of our rights and obligations hereunder and/or transfer ownership rights and title in the Payments Services, in our sole discretion, to any of our affiliates or subsidiaries, to any successor in interest of any business or assets associated with the Payments Services, or to any purchaser of any of our business or assets associated with the Services, with thirty (30) days prior written notice.
17. Permitted Jurisdiction
The Payments Services may only be used in a Permitted Jurisdiction. We make no representations that the Payments Services are appropriate or available for use in other jurisdictions. By registering for the Payments Services, you are obliged to identify the location from where you are operating the business that will use the Payments Services.
18. Audit
If Squarespace believes that a compromise of data, security breach or personal data breach may have occurred on your system, site or app, Squarespace may require you to have a Squarespace approved third party auditor to conduct a security audit of your systems and facilities. You must fully cooperate with all auditor requests for information or assistance. A report shall be provided to Squarespace and, at Squarespace’s discretion, to the Payment Processor, its financial services provider, Payment Method Providers, and law enforcement, at your sole cost and expense.
19. Translation
These Payments Terms were originally written in English. We may translate these Payments Terms into other languages. In the event of a conflict between a translated version and the English version, the English version will control except where prohibited by Applicable Law.
20. Construction
The headings, captions, headers, footers and version numbers contained in these Payments Terms are inserted for convenience only and shall not affect the meaning or interpretation of these Payments Terms. The singular includes the plural, and the plural includes the singular. All references to “herein,” “hereunder,” “hereinabove,” or like words shall refer to these Payments Terms as a whole and not to any particular section, sub-section, or clause contained in these Payments Terms. The terms “include” and “including” are not limiting. Reference to any other terms, agreement or other document includes any permitted modifications, supplements, amendments and replacements.
21. Notices
You agree that Squarespace can provide disclosures and notices, including tax forms, that we deem appropriate regarding the Payments Services to you by posting such disclosures and notices in your Squarespace Payments Dashboard, emailing them to the email address listed in your Account, or mailing them to the address listed in your Squarespace Payments Dashboard. You also agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with a paper copy. Such disclosures and notices shall be considered to be received by you within twenty-four (24) hours of the time it is posted to your Squarespace Payments Dashboard or emailed or mailed to you, unless we receive notice that the email or mail was not delivered.
22. Legal Process
Squarespace or the Payment Processor may respond to and comply with any subpoena, warrant, lien, levy or other legal order ("Legal Process") that Squarespace or the Payment Processor believes to be valid. The Payment Processor or any applicable Financial Partners may deliver or hold any funds or any data as required under such Legal Process, even if you are receiving funds or data on behalf of other parties. We are not responsible for any losses, whether direct or indirect, that you may incur as a result of our response or compliance with a Legal Process.
Effective Date: March 3, 2026
These Squarespace Balance Terms (these “Balance Terms”) are entered into by and between you and Squarespace Payments LLC. References in these Balance Terms to “Squarespace,” “us,” “we” and “our” mean Squarespace Payments LLC. References in these Balance Terms to “you,” “your” and similar terms shall refer either to (a) you, or (b) to the organization on whose behalf you are acting. To the extent you are using these Balance Services (as defined below) for or on behalf of an organization or a third party, you represent and warrant that you have obtained all permissions, consents and approvals necessary: (i) for you to provide the information required, and (ii) to bind such organization or third party to the practices, obligations and rights set forth in these Balance Terms. If you don’t agree to all the terms in these Balance Terms, you may not use or access the Balance Services. If you have any comments or questions about these Balance Terms, feel free to contact us.
1. General Terms
1.1. Applicability Of These Squarespace Balance Terms. These Balance Terms apply to your access to and use of the Balance Services (as defined below).
1.2. Incorporation Of The Squarespace Terms Of Service. These Balance Terms hereby incorporate all of the terms and conditions of the Squarespace Terms of Service (including the Squarespace Payments Terms and all policies and other legal terms referenced therein), without affecting the separate and distinct nature of the Squarespace Terms of Service and their applicability to you outside the scope of these Balance Terms. The Squarespace Terms of Service will apply in their entirety to these Balance Terms, as though restated herein, provided that for the purposes of these Balance Terms: (a) references to “this Agreement” in the Squarespace Terms of Service, shall be deemed to include these Balance Terms; (b) references to “Squarespace,” “us,” “we” and “our” in the Squarespace Terms of Service shall be deemed to be references to Squarespace Payments LLC; and (c) references to “Services” in the Squarespace Terms of Service, shall be deemed to include these Balance Services. Any capitalized term (or lowercase term specifically defined in the Squarespace Terms of Service) not defined in these Balance Terms shall have the meaning set forth in the Squarespace Terms of Service.
1.3. Conflicts. Except as otherwise expressly set forth in these Balance Terms, in the event of a conflict or inconsistency between (a) these Balance Terms and the Squarespace Terms of Service, these Balance Terms shall prevail, or (b) these Balance Terms and the Balance Account and Card Services Terms (as defined below), the Balance Account and Card Services Terms shall prevail.
2. Balance Services, Role Of Parties And Balance Account And Card Services Terms
2.1. Balance Services And Role Of Parties.
2.1.1. Squarespace partners with a financial infrastructure platform (currently Stripe, Inc., organized under the laws of California, and its affiliates, including Stripe Payments Company (collectively, “Stripe”)), in connection with Squarespace Balance (as defined below). Through its relationship with one or more financial institution(s) in the United States (each, a “Financial Services Provider”), Stripe enables Squarespace to make available to you, through Squarespace Balance, the following products and services; (a) the “Balance Account Services,” which allow you to establish a business account through which you may store, spend and manage money and make electronic payments and other payments (the “Balance Account”); and (b) the “Card Services,” which allow you to request and receive commercial payment devices, in the form of physical and/or virtual charge cards, that can be used to access the Balance Account and initiate transactions (each, a “Squarespace Balance Card”) (collectively “Squarespace Balance” or “Balance Services”).
You authorize Squarespace to enable the Balance Services, to submit Balance Transactions (as defined below) on your behalf, to access and use the data relating to your Balance Transactions, to debit your Balance Account, and to take such other actions in connection with the provision of the Balance Services. You further authorize Squarespace to disclose to, receive information from, and deliver instructions on your behalf to, Stripe, the applicable Financial Services Providers and our Balance Services’ vendors and business partners in accordance with our Privacy Policy and these Balance Terms in connection with the operation or management of Squarespace Balance.
2.1.2. You agree and acknowledge that the financial infrastructure platform and any Financial Services Providers may be changed at any time for any or no reason.
2.1.3. No Squarespace entity, including Squarespace, Inc. and Squarespace Payments LLC, is licensed as a money services business, money transmitter, payment processor, bank, financial institution or payment institution or performing services pursuant to these Balance Terms that only such an entity can perform.
2.2. Balance Account And Card Services Terms.
2.2.1. The Balance Account Services will be provided to you subject to and in accordance with separate agreements between Stripe, the applicable Financial Services Provider and you (the “Balance Account Terms”). The Card Services will be provided to you subject to and in accordance with separate agreements between Stripe, the applicable Financial Services Provider, and you (the “Card Services Terms”). The Balance Account Terms and the Card Services Terms collectively will be referred to as the “Balance Account and Card Services Terms.”
2.2.2. As part of the registration process for your access to and use of the Balance Account and Card Services through Squarespace Balance, you will be prompted to read, review and accept the Balance Account and Card Services Terms. By accepting the Balance Account and Card Services Terms, which are legal agreements between you, Stripe, and the applicable Financial Services Providers, you are also accepting to be bound by these Squarespace Balance Terms. While Squarespace is not a party to the Balance Account and Card Services Terms, you acknowledge and agree that you are subject to and will comply with the Balance Account and Card Services Terms in connection with your access to and use of the Balance Account and Card Services through Squarespace Balance.
2.2.3. Any use of Apple Pay in connection with the Card Services will be subject to the Spend Card Apple Pay Terms and Conditions. Refer to the Balance Account and Card Services Terms for additional details regarding your access to and use of the Balance Account and Card Services.
2.2.4. Squarespace will notify you if any of the Balance Account and Card Services Terms are modified, including in circumstances where the financial infrastructure platform or any Financial Services Providers are changed. If you do not agree to such modified terms then you will have to immediately stop using the Balance Services.
3. Access To And Use Of Balance Services
3.1. Approval. You acknowledge and agree that your access to and use of Balance Services are subject to the approval of Squarespace, Stripe and the applicable Financial Services Providers.
3.2. Squarespace Payments. You must have a verified and active Squarespace Payments account.
3.3. Commercial Use Only. The Balance Services may only be used for commercial purposes. You may not use the Balance Services for non-commercial, personal, family or household purposes.
3.4. Permitted Jurisdiction. In order to use Squarespace Balance, you must be located in the United States of America or any other jurisdiction approved by Squarespace (“Permitted Jurisdiction”).
3.5. Restricted Businesses. You may not use the Balance Services to offer or sell any products or services, conduct a business, engage or attempt to engage in any Balance Transactions, provide any information or content or permit use of the Balance Services by an Authorized User (as defined below) which in any case are prohibited by law, included in Stripe’s Prohibited and Restricted Businesses List or any such equivalent list applicable as set out in the Balance Account and Card Services Terms (as such lists may be updated from time to time), seen as high risk by Squarespace, Stripe, the Financial Services Providers or otherwise prohibited under these Balance Terms and/or the Balance Account and Card Services Terms. If you are uncertain as to whether your business is eligible to use the Balance Services, or you have questions about how these requirements apply to you, please contact us. “Authorized User” means any person you authorize to use Squarespace Balance Cards and request Balance Transactions through such Squarespace Balance Cards on behalf of your business.
4. Provision Of Information And Data Privacy
4.1. Provision Of Information. We will require you to provide certain information when you request to access and use the Balance Account and Card Services via Squarespace Balance and throughout your use of such Balance Services, including information that identifies you and your beneficial owners and controlling persons and Authorized Users such as name, address, date of birth and tax identification or social security number. You warrant that the information provided by you is complete and accurate, and you agree to maintain true, accurate, complete, and current information about your use of Squarespace Balance, including information of any Authorized Users thereto (if any), and to notify us of any change to it. You acknowledge that any change in your information may require us to re-verify your eligibility to use Squarespace Balance.
4.2. Applicable Policies And Data Processing Provisions. Use of the Balance Services is subject to, and you confirm that you have read and understand, our Privacy Policy, Stripe’s Privacy Policy and the applicable Financial Services Providers’ privacy policies. You also agree to: (a) our Data Processing Addendum which explains how we (or our affiliates) process personal information on your behalf; and (b) the Balance Account and Card Services Terms which explain how Stripe and the Financial Services Providers process personal information on your behalf.
4.3. Collection And Disclosure Of Information.
4.3.1. The collection, use, storage and disclosure of your information is subject to our Privacy Policy. You expressly acknowledge and agree that, in connection with the operation or management of the Balance Services, Squarespace may disclose, receive information from, and deliver instructions on your behalf as may be received from you from time to time or as otherwise provided herein to disclose, to third parties (including Stripe and the applicable Financial Services Providers, subject to their privacy policies, the applicable transfer networks (for example, ACH) through which you intend to execute transfers; the Card Networks and competent authorities), the following information: (a) information regarding your Account and/or your Payment Processor Account or other information and documentation you provide during your registration or otherwise in connection with the Balance Services; (b) information related to Balance Transactions conducted through your use of the Balance Services; and (c) any other information held by Squarespace and/or Stripe.
4.3.2. By using the Balance Services, you grant Squarespace and our Balance Services vendors and business partners (including without limitation Stripe, Sift and Plaid) the authority to act on your behalf to access, store, process and transmit Balance Transactions, payment and personal information in accordance with our and their respective privacy policies. You should read such vendors and business partners’ privacy policies to understand how they use such information.
4.3.3. Stripe and the Financial Services Providers may disclose to Squarespace any information that such parties receive in connection with the Balance Services, including Personal Data.
5. Squarespace Payments Transfers, Balance Transactions And Restrictions
5.1. Squarespace Payments Transfers. You acknowledge and agree that upon activating the Balance Account and Card Services through Squarespace Balance, funds received from your use of the Squarespace Payments service will automatically be transferred to your Balance Account, which you will be able to view in your Squarespace Payments Dashboard, unless otherwise authorised by Squarespace.
5.2. Balance Transactions
5.2.1. You may transfer the balance of funds in your Balance Account, in whole or in part, to a different account or a bank account you have with another financial institution which is linked to your Balance Account, subject to Squarespace’s approval. You warrant that in respect of any such account, you have the authority to access and conduct withdrawals and deposits and that the account is located in the United States.
5.2.2 Squarespace may implement monitoring systems or other controls to evaluate Balance Transactions. Any such systems or controls are implemented solely in our discretion and you agree that Balance Transactions requested may be processed regardless of the results of any monitoring.
5.2.3. You expressly agree that the authenticity of Balance Transactions requests will be verified by security procedures, that such security procedures are commercially reasonable methods of providing security against unauthorized payment orders, and that you are bound by any Balance Transaction request, whether or not authorized, issued in your name and accepted by Squarespace, Stripe and the Financial Services Providers in compliance with security procedures. “Balance Transactions” or a “Balance Transaction” means any transaction conducted through (i) the Balance Account including payments, entries, deposits, withdrawals, credits and transfers; or (ii) a Squarespace Balance Card.
5.3. Balance Transaction Restrictions.
5.3.1. Limits. Squarespace reserves the right to set and change Balance Transaction limits at any time, in our sole discretion, and without advance notice to you. Such limits will be as set forth on this page and/or your Squarespace Payments Dashboard or otherwise notified to you and may be based on various factors, including but not limited to, transaction history, volume, risk profile, account activity and internal Squarespace policies. It is your responsibility to log into your Squarespace Payments dashboard at any time to view your current Balance Transaction limits.
5.3.2. Access Restrictions By Squarespace. Squarespace reserves the right to block, suspend, delay or discontinue any use by you of Squarespace Balance, whether in whole or in part at any time in our sole discretion. You acknowledge that such block, suspension, delay or discontinuation may affect not only your Squarespace Balance activity, but also your Squarespace Payments activity. You further understand that any of your Balance Transaction requests may be delayed for additional review or may be canceled at any time in our sole discretion. You acknowledge and agree Squarespace may instruct Stripe to place a Hold on certain or all funds in the Balance Account, in accordance with its policies, and that such Hold may limit your ability to complete Balance Transactions. “Hold” means a restriction on the availability of funds in a Balance Account that Stripe places as a result of delayed funds availability, Legal Process or other reason.
6. Your Representations And Warranties
In addition to the representations and warranties made by you under the Squarespace Terms of Service and the Squarespace Payments Terms, you hereby represent and warrant that: (a) you are of legal age of majority in your jurisdiction, and in any event you are at least 18, and are authorized to enter into these Squarespace Balance Terms; (b) you are eligible to register for and use Squarespace Balance and have the right, power, and ability to enter into and perform under these Squarespace Balance Terms; (c) you will only use Squarespace Balance for business purposes and not for personal, family, or household purposes; (d) you/any Authorized User, your principal owner, administrator, representative or individual with significant responsibility for management are not on the US Treasury Department’s Specially Designated Nationals and Blocked Persons List or any other applicable trade sanctioning regulations and are not a High-Risk Person as defined in Stripe’s Prohibited and Restricted Businesses List. You agree to provide and maintain true, accurate, complete, and current information about your Balance Account and Squarespace Balance Cards and to notify us of any change to it.
7. Compliance With Laws, Regulations And Payment Network Rules
You represent and warrant that you are solely and exclusively responsible for compliance with Applicable Law, Payment Method Rules and in particular those Payment Method Rules applicable to any electronic fund transfer network or credit or debit card network related to your use of Squarespace Balance, and covenant to comply with such Applicable Law and Payment Method Rules, including without limitation you will not use or assist others to use the Balance Services to send or receive funds: (a) into any United States embargoed countries; or (b) to anyone on the US Treasury Department’s list of Specially Designated Nationals, the US Department of Commerce’s Denied Persons List or Entity List, UK Sanctions List and HM Treasury Department Consolidated List, United Nations Consolidated List or European Union Consolidated List, Australian Consolidated List, the Consolidated Canadian Autonomous Sanctions List or other applicable export or import controls and regulations and sanctions.
8. Fees For Squarespace Balance
Your use of Squarespace Balance may be subject to your payment of the fees and charges as set forth on this page and/or your Squarespace Payments Dashboard (“Squarespace Balance Fees”), which is hereby incorporated by reference, as may be amended or otherwise modified from time to time as set out in these Balance Terms. No revisions to the Squarespace Balance Fees will apply retroactively. All Squarespace Balance Fees are non-refundable. If you don't agree to any changes to the Squarespace Balance Fees, you have the right to reject the change by terminating the Balance Services. For clarity, any Squarespace Balance fees charged are in addition to fees that may be charged to you by any third party, such as the financial institution(s) from which you choose to transfer funds to your Balance Account or ATMs from which you may choose to withdraw funds. We are not responsible for any such third party fees.
9. Notification Of Activity, Changes And Tax
9.1. Suspicious Or Unauthorized Activity. You understand and agree that it is your responsibility to keep your account credentials and the devices on which you access the Balance Services secure and confidential at all times and to monitor any suspicious or unauthorized activities in connection with your Balance Account and Squarespace Balance Cards. You agree to notify us immediately of any loss, theft or unauthorized access to or use or disclosure of your Balance Account or Squarespace Balance Cards.
9.2. Changes. You agree to promptly notify Squarespace in writing as soon as possible and any event no later than three (3) days after any of the following occur: (a) you become subject to any voluntary or involuntary bankruptcy or insolvency application, petition or proceeding, receivership, or similar action; (b) there is a materially adverse change in your financial condition; (c) there is a planned or anticipated liquidation or substantial change in the basic nature of your business; (d) you transfer or sell 25 percent (25%) or more of your total assets or there is any change in the control or ownership of your business or parent entity; or (e) you receive a judgment, writ or warrant of attachment or execution, lien, or levy against 25 percent (25%) or more of your assets.
9.3. Tax. Squarespace retains the right, but not the obligation, at its sole discretion, to complete and file tax or related reports with tax authorities regarding your use of Squarespace Balance in those jurisdictions where Squarespace deems such reporting necessary. You agree to receive all federal, state or other tax statements or forms in an electronic format and acknowledge that paper tax statements will not be provided. We will notify you when electronic statements or forms are available by posting a notice in your Squarespace Payments Dashboard or by emailing it to the email address listed in your Account, with instructions on how to access and download. You may withdraw consent to receive such statements or forms via electronic format at any time prior to the receipt of the electronic version by sending an email to contact us. Squarespace may, if we notify you by email in advance, send any tax statements or forms in a paper format by ordinary postal service. You hereby indemnify and hold Squarespace harmless from and against any and all claims or liability related to taxes and filings made by Squarespace in respect thereof.
10. Customer Support
Squarespace will provide you with customer support to resolve issues relating to Squarespace Balance to the extent not prohibited by Applicable Law. You understand that, as the providers of the Balance Account and Card Services, Stripe and the applicable Financial Services Providers retain a level of control over the Balance Account and Card Services that could require us to escalate an issue to them in order to resolve it. If so, Squarespace will be responsible for interacting and working with Stripe and the applicable Financial Services Provider to resolve your issue.
11. Responsibility For Losses And Payment Rights.
11.1. Responsibility For Losses. As between you and Squarespace, you are responsible and liable for all charges, including fees, fines or penalties arising in connection with your use of Squarespace Balance, including any negative balance in your Balance Account that occurs during or after the Term.
11.2. Collection Rights. You agree to pay all amounts due or owed to Squarespace pursuant to these Balance Terms on demand. Your failure to pay amounts owed to Squarespace under these Balance Terms, the Payments Terms, the Squarespace Terms of Service, the Payment Processor Terms, the Balance Account and Card Services Terms and/or any Applicable Law, is a breach, and you will be liable for any costs we incur during collection in addition to the amount you owe. Squarespace (by itself or by instructing Stripe and the applicable Financial Services Provider) may collect and/or set-off any amount due to Squarespace from you, including any amounts owed pursuant to the Squarespace Payments Terms and any cost, expense or fee (including attorney and collection agency fees) associated with such collection, by taking one or more of the following actions: (a) instructing the Stripe and the applicable Financial Services Provider to deduct such amounts from your Balance Account, and remit such deducted amounts to Squarespace; (b) withdrawing funds from any other Squarespace account held for you; or (c) debiting the bank or financial account or any other payment method on file with Squarespace, whether provided for registering for Squarespace Balance or otherwise (including any such payment methods associated with any other Squarespace account held under your name).
12. Indemnification And Limitation Of Liability
12.1. Indemnification. In addition to your indemnification obligations under the Squarespace Terms of Service, you agree to indemnify and hold harmless Squarespace and its respective officers, directors, employees and agents (“Squarespace Indemnified Parties”) from and against all damages, losses, liabilities, costs, claims, demands, fine, awards and expenses of any kind (including without limitation reasonable attorneysʼ fees and costs) (collectively “Losses”) arising out of or related to (a) your breach of these Balance Terms or the Balance Account and Card Services Terms; (b) any fees, fines, penalties, disputes, reversals, returns, chargebacks or any other liability any Squarespace Indemnified Party incurs that results from your use or access to Squarespace Balance, (c) your negligence or willful misconduct, (d) your violation of Applicable Law; (e) actions or omissions by you or on your behalf in respect of your Balance Account or Squarespace Balance Cards; (f) your Balance Account, Squarespace Balance Cards, card transactions and ATM withdrawals, all disputes and refunds and any failure to pay any amounts due in connection with Squarespace Balance; (g) any actions taken by Squarespace, Stripe, the Financial Services Providers or our service providers in accordance with or in good faith reliance upon information or instructions provided by you or any of your agents or representatives; (h) any actual or alleged infringement or misappropriation of any intellectual property rights of any third party; and (i) third party indemnity obligations Squarespace incurs as a direct or indirect result of your acts or omissions, including, but not limited to, indemnification of Stripe or the Financial Service Providers. Your indemnification obligations under this Section 12 shall not apply to the extent directly caused by Squarespace’s breach of these Squarespace Balance Terms. You shall not compromise or settle a claim against any Squarespace Indemnified Party without such Squarespace Indemnified Party’s prior written consent.
12.2. Limitation Of Liability. Notwithstanding any limitations of liability under the Squarespace Terms of Service or Squarespace Payments Terms, as between Squarespace and you, Squarespace’s complete financial liability to you for the services provided under these Squarespace Balance Terms, including access to the Account and Card Services via Squarespace Balance, shall not exceed the greater of one hundred dollars ($100) or the amounts paid by you to Squarespace in the twelve (12) months immediately preceding the event that gave rise to such claim. As between Squarespace and you, Squarespace is not responsible for any losses or liability associated with any act or omission of Stripe or the Financial Services Providers.
13. Term, Termination And Suspension
13.1. Term. These Balance Terms will remain in effect until terminated by either you or us pursuant to the terms of these Balance Terms or the Squarespace Terms of Service (the “Term”).
13.2. Termination, Suspension Or Other Measures. We reserve the right to change, suspend or discontinue, or terminate, restrict or disable your use of or access to parts or all of Squarespace Balance or its functionality at any time at our sole discretion and without notice. For example, we may suspend or terminate your use of part or all of the Balance Services (a) to comply with Applicable Law, or the order or request of a court, law enforcement, or other administrative agency or governmental body; (b) if you violate these Squarespace Balance Terms, the Squarespace Terms of Service, the Balance Account and Card Services Terms (including the Prohibited and Restricted Businesses List), Applicable Law, or third party rights; (c) if the Payments Services or your Payment Processor Account are terminated; (d) if you have provided inaccurate, fraudulent, outdated, or incomplete information in the course of your access and use of Squarespace Balance; (e) if any amounts you owe under these Squarespace Balance Terms are past due or in default; (f) if Squarespace believes that such action is reasonably necessary to protect the personal safety or property of Squarespace, its users, Stripe, the Financial Services Providers or third parties, or to prevent fraud or other illegal activity; (g) if Squarespace believes that your business, trading practice or other activity or your use of the Balance Services presents an unacceptable level of risk, including regulatory, reputation or financial risk; or (h) upon request of Stripe or the applicable Financial Services Provider. We will endeavor to provide you reasonable notice upon suspending or terminating part or all of the Balance Services. You may terminate these Balance Terms at any time by ceasing your use of the Balance Services, closing your Account or Payment Processor Account.
13.3. Effects Of Termination
13.3.1. Upon termination: (a) we will immediately terminate your access to and you shall immediately cease your use of the Balance Services and the Payments Services including the Balance Account and Squarespace Balance Card; (b) the right to use the Balance Services granted under these Balance Terms shall be terminated immediately; (c) Squarespace reserves the right to withhold any amount payable to you, including the full balance in your Balance Account, until it believes that the risk of disputes or other risks with respect to your Balance Account are removed; (d) Squarespace will not be liable to you for compensation, reimbursement or damages in connection with your use of the Balance Services, or any termination or suspension of such use, or deletion of your information; and (e) you will continue to be liable to Squarespace for any fees or fines, or other financial obligation incurred by you or through your use of the Balance Services prior to the termination. Termination of the Balance Terms will automatically terminate the Squarespace Payments Terms.
13.3.2. Upon termination and closing of your Balance Account, we will immediately discontinue your access to and use of Squarespace Balance, and any funds in Stripeʼs or the applicable Financial Services Providerʼs custody will be paid out to you, subject to these Balance Terms and the Account and Card Services Terms and the Squarespace Terms of Service (including the Squarespace Payments Terms and all policies and other legal terms referenced therein).
13.3.3. Upon termination, if you have authorized any third party to debit your Balance Account or charge your Squarespace Balance Card, you are responsible for promptly notifying each third party and providing a different bank account and/or payment method. You are solely liable for any loss, cost or damage you may incur due to your failure to take appropriate actions on time, and release Squarespace and any third party acting on Squarespace’s behalf from any liability in that respect.
13.4. Survival. All sections of these Balance Terms that by their nature should survive termination shall survive termination. Termination of this Agreement does not relieve you of your obligations set forth in these Balance Terms or the Balance Account and Card Services Terms, and Stripe and the applicable Financial Services Provider may elect to continue to hold any funds in their custody as may be necessary, pending resolution of any other terms or obligations, including fees, fines, or other financial obligation incurred by you or through your access to and use of the Balance Account and Card Services through Squarespace Balance.The termination of these Balance Terms, for any reason, shall not release you from any other obligations to Squarespace under these Balance Terms, and Squarespace (or Stripe and any applicable Financial Services Providers) may withhold amounts in your account, as may be required to enforce such obligations.
14. Legal Process
Squarespace, Stripe or any of the Financial Service Providers may respond to and comply with any subpoena, warrant, lien, levy or other legal order ("Legal Process") relating to Balance Services. Stripe or any applicable Financial Service Providers may deliver or hold any funds or any data as required under such Legal Process, even if you are receiving funds or data on behalf of other parties. We are not responsible for any losses, whether direct or indirect, that you may incur as a result of our response or compliance with a Legal Process.
15. Modifications
We may modify these Balance Terms (or any portion thereof) from time to time with or without notice and will post the most current version on our site and/or in the Squarespace Payments Dashboard. For any changes to the Squarespace Balance Fees, or if a modification meaningfully reduces your rights, we’ll notify you in accordance with the procedures set forth in the Squarespace Terms of Service. By continuing to use or access the Balance Services after any modifications come into effect, you agree to be bound by the modified Balance Terms and any applicable price changes. If you disagree with our changes, then you must stop using the Balance Services.
16. Entire Agreement, Waiver, Severability And Assignment
These Squarespace Balance Terms, together with the Squarespace Terms of Service (and the policies and terms referred to therein), constitute the entire agreement between you and us with respect to the Balance Services. Our failure or delay to enforce any provision of these Balance Terms is not a waiver of our right to do so later. If any provision of these Balance Terms is found unenforceable, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not delegate, transfer or assign these Balance Terms or any of your rights or obligations hereunder without our prior written consent, and any such attempt will be of no effect. Subject to compliance with all applicable Balance Terms, we may delegate, transfer or assign these Balance Terms or some or all of our rights and obligations hereunder and/or transfer ownership rights and title in the Balance Services, in our sole discretion, to any of our affiliates or subsidiaries, to any successor in interest of any business or assets associated with the Balance Services, or to any purchaser of any of our business or assets associated with the Balance Services, with thirty (30) days prior written notice.
17. Permitted Jurisdiction
The Balance Services may only be used in a Permitted Jurisdiction. We make no representations that the Balance Services are appropriate or available for use in other jurisdictions. By registering for the Balance Services, you are obliged to identify the location from where you are operating the business that will use the Balance Services.
18. Audit
If Squarespace believes that a compromise of data, security breach or personal data breach may have occurred on your system, site or app, Squarespace may require you to have a Squarespace approved third party auditor conduct a security audit of your systems and facilities. You must fully cooperate with all auditor requests for information or assistance. A report shall be provided to Squarespace and, at Squarespace’s discretion, to Stripe, the applicable Financial Services Providers, Payment Method Providers or law enforcement, at your sole cost and expense.
19. Translation
These Balance Terms were originally written in English. We may translate these Balance Terms into other languages. In the event of a conflict between a translated version and the English version, the English version will control except where prohibited by Applicable Law.
20. Construction
The headings, captions, headers, footers and version numbers contained in these Balance Terms are inserted for convenience only and shall not affect the meaning or interpretation of these Balance Terms. The singular includes the plural, and the plural includes the singular. All references to “herein,” “hereunder,” “hereinabove,” or like words shall refer to these Balance Terms as a whole and not to any particular section, sub-section or clause contained in these Squarespace Balance Terms. The terms “include” and “including” are not limiting. Reference to any other terms, agreement or other document includes any permitted modifications, supplements, amendments and replacements.
21. Notices
You agree that Squarespace can provide disclosures and notices, including tax forms, that we deem appropriate regarding the Balance Services to you by posting such disclosures and notices in your Squarespace Payments Dashboard, emailing them to the email address listed in your Account or mailing them to the address listed in your Squarespace Payments Dashboard. You also agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with a paper copy. Such disclosures and notices shall be considered to be received by you within twenty-four (24) hours of the time it is posted to your Squarespace Payments Dashboard or emailed or mailed to you, unless we receive notice that the email or mail was not delivered.
Effective Date: March 3, 2026
These Reward Terms (these “Reward Terms”) are entered into by and between you and Squarespace Payments LLC. References in these Reward Terms to “Squarespace,” “us,” “we” and “our” mean Squarespace Payments LLC. References in these Reward Terms to “you,” “your” and similar terms shall refer either to (a) you or (b) to the organization on whose behalf you are acting. To the extent you are entering into these Reward Terms for or on behalf of an organization or a third party, you represent and warrant that you have obtained all permissions, consents and approvals necessary to bind such organization or third party to the practices, obligations and rights set forth in these Reward Terms.
Please read these Reward Terms carefully. They include important information about how you may be eligible to participate, accrue, earn and forfeit rewards (“Rewards” or “Reward”) relating to your Balance Account (the “Program”).
By opening and maintaining a Balance Account in accordance with the Balance Terms and the Balance Account and Card Services Terms, you are automatically enrolled in the Program and are eligible to earn Rewards on your Available Balance (as defined below). You agree that your use or continued use of a Balance Account acts as an acceptance of these Reward Terms. These Reward Terms and your enrollment will automatically terminate when your Balance Account and/or your Squarespace Account is terminated. Failure to comply with any Program criteria or these Reward Terms may result in a loss and/or reduction of Rewards, as determined by Squarespace in its sole discretion.
Rewards are not interest on your Available Balance or a return on an investment.
We may update these Reward Terms at any time at our sole discretion.
1. General Terms
1.1. Applicability Of These Reward Terms. These Reward Terms apply to your participation in the Program, including how you may participate, accrue, earn and forfeit Rewards.
1.2. Incorporation Of The Squarespace Terms Of Service. These Reward Terms hereby incorporate all of the terms and conditions of the Squarespace Terms of Service (including all policies and other legal terms referenced therein), without affecting the separate and distinct nature of the Squarespace Terms of Service and their applicability to you outside the scope of these Reward Terms. The Squarespace Terms of Service will apply in their entirety to these Reward Terms, as though restated herein, provided that for the purposes of these Reward Terms: (a) references to “this Agreement” in the Squarespace Terms of Service shall be deemed to include these Reward Terms; (b) references to “Squarespace,” “us,” “we” and “our” in the Squarespace Terms of Service shall be deemed to be references to Squarespace Payments LLC as appropriate; and (c) references to “Services” in the Squarespace Terms of Service, shall be deemed to include the Program. Any capitalized term (or lowercase term specifically defined in the Squarespace Terms of Service) not defined in these Reward Terms shall have the meaning set forth in the Squarespace Terms of Service.
1.3. Conflicts. Except as otherwise expressly set forth in these Reward Terms, in the event of a conflict or inconsistency between (a) these Reward Terms and the Squarespace Terms of Service (excluding the Balance Terms), the Reward Terms shall prevail; (b) these Reward Terms and the Balance Terms, the Balance Terms shall prevail; and (c) these Reward Terms and the Balance Account and Card Services Terms, the Balance Account and Card Services Terms shall prevail.
2. Eligibility
2.1. Eligibility. In order to participate in the Program, you must agree to or have agreed to the Balance Terms and the Balance Account and Card Services Terms, and your Squarespace Account and Balance Account must be open and at all times remain in good standing. If you currently have a Balance Account in good standing, you are automatically enrolled in the Program and are eligible to earn Rewards in accordance with these Reward Terms. You are not required to maintain a minimum Available Balance nor are you required to make a minimum number of transactions to be eligible to participate in the Program.
2.2. Changes To Eligibility. We reserve the right to change eligibility for participation at any time including but not limited to maintaining a minimum Available Balance or establishing a tiered criteria to determine the annual percentage rate available to you.
2.3. Suspension Or Termination. We may suspend or terminate your participation in the Program if you fail to comply with these Reward Terms, the Balance Account and Card Services Terms or the Squarespace Terms of Service.
3. Rewards On Available Balance
3.1. Rewards. Rewards are a cash sum equivalent to a percentage (rate) of the Available Balance you hold in your Balance Account. Rewards are expressed as an annual percentage (“Annual Reward Rate”) and the rate may be as low as 0.00%. “Available Balance” means funds held in your Balance Account available for Balance Transactions. The rate is variable and is subject to change without notice on a daily basis. Squarespace will post the Annual Reward Rate in your Squarespace Payments Dashboard. If you are eligible for the Program, and your Rewards exceed 0.00%, you will begin to accrue Rewards based on the USD value of your Available Balance in your Balance Account. If you have more than one Balance Account, you will accrue Rewards on the Available Balance in each Balance Account.
3.2. Reward Calculation. Rewards accrue daily but are compounded and paid out monthly. This means that Rewards are calculated each day using the daily prorated Annual Reward Rate without any daily compounding and the total amount of Rewards earned in a month is paid out and credited to your Balance Account monthly. Once Rewards are paid and credited to your Balance Account in accordance with Section 3.3 below, we apply the next day's rate to your Balance Account which will include Rewards paid, provided they remain in your Balance Account. There are twelve (12) compounding periods in a year.
3.3. Payment Of Rewards. Rewards accrued during a month, are earned and paid in the form of a credit to your Balance Account on a monthly basis. Rewards are paid only in whole cents greater than $0.01. At the end of each monthly period, any fractional amount of Rewards less than half of one cent will be rounded down and any fractional amount of Rewards equal to half of one cent or more will be rounded up to the next whole cent.
4. Termination, Forfeiture, Reversals
4.1. Account Closure And Termination. These Reward Terms and your participation in the Program will automatically terminate when your Balance Account and/or your Squarespace Account is terminated. In the event your Balance Account or Squarespace Account is terminated, any accrued Rewards that have not been paid out and credited to your Balance Account will be forfeited. If your Balance Account is frozen or suspended, at Squarespace's discretion, you may continue to accrue Rewards, and Rewards will be paid and credited at the next payout date when and if your Balance Account is restored in good standing.
4.2. Disqualification. You may be disqualified from accruing and earning Rewards if (a) you game or misuse the Program; (b) any payments including fees, fines or other financial obligations to Squarespace for use of any of its services are past due; or (c) your Balance Account or Squarespace Account are under investigation for potential non compliance.
4.3. Adjustments And Reversals. Squarespace reserves the right to adjust or reverse Rewards paid and credited to your Balance Account where an amount of funds held in your Balance Account is disputed and/or if it determines, in its sole discretion, that Rewards were calculated or credited incorrectly or that you are ineligible to earn Rewards.
5. Taxes
You are solely responsible for taxes, if any, arising from or related to Rewards earned. We will not report any income or earnings in connection with Rewards earned unless we are expressly required to do so by law.
6. Limitation Of Liability
Under no circumstances will we be responsible or liable to you for any indirect, punitive, incidental, special, consequential, or exemplary damages resulting from your use or inability to use the Program, or for the unavailability of the computer systems we use to provide the Program to you; or for lost profits, personal injury, or property damage, or for any other damages arising out of, in connection with, or relating to this Program, including but not limited to any errors relating to the calculation and crediting of Rewards, even if such damages are foreseeable, and whether or not you have been advised of the possibility of such damages. Notwithstanding any limitations of liability under the Squarespace Terms of Service (which include the Balance Terms and Payments Terms), as between Squarespace and you, Squarespace’s complete financial liability to you for direct damages under this Program shall not exceed the greater of one hundred dollars ($100) or the amounts paid by you to Squarespace in the twelve (12) months immediately preceding the event that gave rise to such claim.
7. Indemnification
You will, at your own expense, hold harmless, defend, protect, and indemnify us from and against all losses, claims, breaches, suits, damages, liabilities, costs, charges, reasonable attorneys' fees, judgments, fines, court costs and expenses, amounts paid in settlement, and all other liabilities of every nature, kind, and description regardless of the form of action or legal theory incurred by us, related to any action or threatened action, suit, claim, proceeding or regulatory action, regardless of merit brought by any third party against us caused or incurred by, resulting from, arising out of, or related to your: (a) breach of any obligation, representation, warranty or covenant in this Program; (b) any misrepresentation regarding your eligibility for Rewards; (c) any actual or alleged infringement, violation, or misappropriation of a third party's intellectual property or proprietary rights; (d) gross negligence, fraud or intentional misconduct; or (e) violation of Applicable Law.
8. No Warranties
We provide the program “as is” and “as available,” without any express, implied or statutory warranties of title, merchantability, fitness for a particular purpose, noninfringement, or any other type of warranty or guarantee. No data, documentation, or any other information provided by Squarespace or obtained by you from or through the Program creates or implies any warranty from Squarespace to you. Squarespace does not warrant or guarantee that errors or defects in the Program including but not limited to the calculation of Rewards will be corrected or remedied, even when we are aware of the errors or defects.
9. Entire Agreement, Waiver, Severability And Assignment
These Rewards Terms, together with the Squarespace Terms of Service (and the policies and terms referred to therein), constitute the complete understanding between you and us with respect to the Program and supersedes all prior understandings, arrangements, or agreements, whether written or oral, regarding the Program. We may transfer, sell, or assign any of our rights or obligations under these Rewards Terms without providing you notice. Our failure or delay to enforce any provision of these Reward Terms is not a waiver of our right to do so later. If any provision of these Reward Terms is found unenforceable, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not delegate, transfer or assign these Reward Terms or any of your rights or obligations hereunder without our prior written consent, and any such attempt will be of no effect.
10. Modifications
We may modify, amend or terminate these Reward Terms (or any portion thereof) for any reason from time to time with or without notice. We reserve the right, subject to Applicable Law, to deliver to you any notice of changes to existing Reward Terms by posting an updated version of this Program in your Squarespace Payments Dashboard or by delivering notice of changes to you electronically in accordance with these Reward Terms, and your continued earning of Rewards will constitute acceptance of any such amendments and additions. If you disagree with our changes, then you must stop using the Balance Services. We may, in our sole discretion, provide promotional Program offers to eligible merchants without updating these Reward Terms. Eligibility criteria shall be solely determined by Squarespace.
11. Translation
These Reward Terms were originally written in English. We may translate these Reward Terms into other languages. In the event of a conflict between a translated version and the English version, the English version will control except where prohibited by Applicable Law.
12. Construction
The headings, captions, headers, footers and version numbers contained in these Reward Terms are inserted for convenience only and shall not affect the meaning or interpretation of these Reward Terms. The singular includes the plural, and the plural includes the singular. All references to “herein,” “hereunder,” “hereinabove,” or like words shall refer to these Reward Terms as a whole and not to any particular section, sub-section or clause contained in these Squarespace Reward Terms. The terms “include” and “including” are not limiting. Reference to any other terms, agreement or other document includes any permitted modifications, supplements, amendments and replacements.
13. Notices
You agree that Squarespace can provide disclosures and notices, including tax forms, that we deem appropriate regarding the Program to you by posting such disclosures and notices in your Squarespace Payments Dashboard, emailing them to the email address listed in your Account or mailing them to the address listed in your Squarespace Payments Dashboard. You also agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with a paper copy. Such disclosures and notices shall be considered to be received by you within twenty-four (24) hours of the time it is posted to your Squarespace Payments Dashboard or emailed or mailed to you, unless we receive notice that the email or mail was not delivered.